Wednesday, 1 April 2015

MEDICAL NEGLIGENCE: ARE ONLY DOCTORS RESPONSIBLE??


“She needs urgent admission and treatment, as she might be developing a stroke”, the doctor told the relatives of a 70 year old, otherwise healthy, lady who was having recurrent episodes of tingling/numbness all over her body, with slurred speech.

The disturbed family, including the patient as well as her son and daughter (staying in different cities away from the patient), were not too pleased on hearing this. “You can suggest us the treatment and tests, doctor,” the son, who is based abroad, said, “but it is difficult to admit her as there is no one to stay with her in the hospital. I am in India only for three days, and I reached here only yesterday. I am very worried about my mother, so got her here today, but I have to return as we have an important project going on, that depends upon me.”

“I am not sure if she will agree for admission, doctor as she is very independent and never liked hospitals,” said the daughter, and asked her mother, “Do you want to stay in the hospital mom?” The question had anxiety, reluctance, formality and suggestion for a negative answer, all at the same time. The patient looked at the doctor, embarrassed smile and confused, “Well, if it is necessary…” she started, only to be cut off by her daughter, “Let the doctor write the treatment and tests, Ma, then we will decide outside.”

The doctor suggested an urgent MRI and few other tests, and gave a prescription. The son, before leaving the doctor’s chamber added, “Do we have to do the tests here only doc? Because we know this particular trust and its chairman is very close friend of mine.” The trust is known for free-of-cost, average quality MRIs. “It is your choice” the doctor had to answer legally correct, even if he may not have liked this decision. The doctor wrote notes and suggested urgent admission to start treatment.

Four days passed, with no word from the patient. Then out of the blue, there was a call from the doctor on duty in emergency department, “Sir you had seen this patient in OPD four days back, she has been brought here and is in coma. We are planning to put her on ventilator.” The doctor went there, anguished to the core but trained to shut up well when dealing with patients. The daughter rushed to provide details, “Doctor she was not willing for admission. We got the MRI done at the trust hospital yesterday morning, but she was very ‘sleepy’ since last night. We got the report in the evening. We thought she must be tired, so we waited till now. But now she is not waking up. Then we thought that you had advised admission, so we brought her here.”

The patient had had a brain-stem stroke, one of the worst forms of stroke. “When did she become unconscious exactly?” the doctor asked, to see if she was in the “window period” for clot-busting treatment of stroke. “The servant says about two days, but I saw her day before yesterday, and she said she was okay. I stay in a nearby city, and am in constant touch with her and the servant on phone.” There was no point in any discussion, they had all explanations about all decisions, and why things were delayed.

The patient required ventilator. The “busy” son kept on calling from abroad, and had his “expert doctor” talk with the doctor, conducting a cross-examination on phone, and telling things what were already known to the doctor.

On the third day, the family gathered its socio-financial-politico-legal experts in clever talk, and asked for a meeting. The discussion ensued, summarily, “When exactly will she regain consciousness?”, “How many more days in ICU?”, “Will she ever talk or walk again?”, “Will she become a ‘vegetable’?” The answer to all of these by the doctor could have been nothing more than, “Can’t say”. One smarty-pants asked with dismay “But Doctor, medical science has made such great advances in the USA, they say stroke patients can be treated completely, they have even done stem cell transplants etc. And you are saying we can’t do anything”

The doctor knew a hundred hurtfully true answers that could have been a handy reply, but again, his teachers shouted in his mind to “shut up”. And he just replied, “At this stage, after the stroke has happened, we cannot do much”, which was the technically correct answer. The family exchanged meaningful glances. “Doctor please understand the family’s situation. How long can we continue like this?”, the man conjured up the big courage, “We are ready to accept the inevitable. It is okay if you tell us she is not going to survive. We are prepared”.

All that was going through the doctor’s mind at that moment was to tell them, “But you all already had dumped her, killed her by delaying her treatment”. But he just could not say it openly.

The relatives waited another two days before requesting not to resuscitate the patient. Besides the question “When was the inevitable going to happen”, they were not interested in anything else. The more the doctors tried, the more that family started to hate the staff, constantly alleging and questioning them. If the doctor advised any new medicine, the first question was, “Will it definitely make any difference, or would it be alright not to try any new stuff and let fate take its own turn?”

So many patients die/develop disabilities because the family denies them medical care in time. Precious time is wasted in second opinions, finding cheaper options to everything, and idiotic presumptions and self medication, adding to which are the alternative medicines that are cheaper and available at home. Many parents don’t ensure the important drugs like medications for epilepsy of their own children, they do not stock medicines in advance to be used in case of any emergency and take huge risks by trying on their own to stop these medicines. Most of the elderly population is “killed by neglect masked by beautiful sweet language and excuses”, with only a few exceptions seen in real life. Critical/crucial surgeries are avoided, advice to patients for admission are neglected because the people keep on searching for cheaper options.

Patients continue to neglect doctor’s instructions not to eat sweet, to exercise regularly, not to drink alcohol or smoke. They just tend to quote, “It’s my life”. Then the doctor should not be held responsible when one develops complications of such a life? These instances are also of medical negligence, dumbly ignored by the Indian legal systems, causing more deaths than medical negligence by doctors. There must be a law to record and punish these too. Hospitals must also have a record of admissions advised, investigations suggested and in case of the patients not being compliant, reporting such cases for medical negligence. People admit patients at the last moment, and want the system to be responsible for a guaranteed good outcome.

In a country where the court decides the punishment amount for doctor’s negligence by calculating how much the dead/disabled person would have earned, what else can one expect from the general public? This is like open statement, “If a doctor neglects the health of a non-earning or an elderly person, it deserves lesser compensation, but if an earning member is affected by negligence, the hospital/doctor has to pay huge amounts.” Like the lives of our non-earning or retired parents is of a lesser value than our lives, and can be handled with a casual attitude.

If that be the case, the elderly do deserve to die by our own hands for failing to inculcate the right values within us.

(Courtesy Dr. Amandeep Aggarwal, Joint Secretary, IMA, Punjab State)

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