WHAT DOCTORS EXPECT FROM PATIENTS

As a doctor, we do our best to help our patients but we often need help from our patients in order to help them. Here are some of our requests to our patients.

Please don’t hide stuff from us

We are not judgemental. If we tell you what to do and what not to do, it is for your betterment only. But if there is something which is important, please let us know. We cannot read your minds. We promise you that even if you tell us your deepest and darkest secret, we will not get shocked or be judgmental. We have most probably encountered a patient with a similar problem in the past. If you don’t tell us, it would just compromise the quality of the care provided to you. For example, if you have had a disease in the past you are ashamed to share, if you were or are into drugs or even had sexual relations or pregnancy before marriage which you had to terminate, just let us know.  This would help us to craft the right treatment plan. This sort of information is very valuable to us, which we have no way of knowing until you tell us.

Please trust us

It is important that you trust us and it is important that we trust you. This way we can work together to help you.  If you are not happy with any of our recommendations, do let us know. Our egos are not that fragile that we are going to get offended if you don’t agree with us. Since we cannot read your minds, if we tell you something and you just nod your heads, we assume that you are going to carry out our instructions. If for some reason you don’t think our advice is not good enough or you would not be able to follow it, it would be helpful if you tell us. Otherwise, this lack of compliance is going to harm both you and us.  It is even possible that we probably are not the right doctors for you, and if you prefer, we can refer you to someone else, or maybe think of another plan. But there is little point if we craft a plan for you are you do not pay any heed to it.  You do not have to agree with everything we say. And if you don’t, please be courteous enough to let us know what you don’t agree about and why, so that we can think of an alternative solution together.

Please give us feedback

If there is something we or our team is doing which you do not agree with, or there is something that we could improve on, please let us know, so that we can try to fix the problem before it becomes worse.  There is no point in bottling up your resentment or being unhappy and not telling us. Because if you do not tell us, we are not going to be able to fix the problem.

Please let us know how we can delight you

If we have done a good job in taking care of you, please let us know.  Positive feedback helps us do a better job and everyone likes being appreciated. Complaints are welcome, and we treat them as gifts which help us to improve. Compliments are also welcome, because they give us positive energy which helps us to do a better job in taking care of our patients.